NEA begins online tariff payment system

Kathmandu: Nepal Electricity Authority (NEA) has launched the online payment system of electricity tariff from Monday onwards.

With the beginning of the service, customers will now have to pay bills using this service where there is availability of internet service and the smart phones users.

Minister of Energy Mahendra Bahadur Shahi launched the online payment system of electricity bills amidst a function organised at the ministry today.

“With the start of online payment system, consumers can pay their electricity tariff easily just sitting at homes and near to the services providers’ outlets without any hassles, minister Shahi said.

He asked the consumers to utilize this service and take rebate opportunities paying electricity tariff in time.

“This service is not new even in our country. The NTC, KUKL and other private institutions have already using online payment services. But the NEA was unable to start this services due to various technical problems till the date,” said Minister Shahi.

NEA has already signed memorandums of understanding with six online services providers including banks to provide the service to the customers.

Besides, the NEA is planning to sign MoU with other three services providers to provide services as a total of nine companies were declared to participate in the online payment system of NEA.

Services providers should provide the service to the customers free of cost, he said. The NEA will pay the service charge to the service providers.

Managing Director at NEA, Kulman Ghising said that NEA began the service for first time only in the Kathamndu Valley and would later extend the services throughout the country gradually.

Ghising expressed his hope that the services would equally important to control rampant electricity leakage and impart services to the customers without staying in long queue.

He said that the NEA was planning to make the NEA information friendly by launching smart grid and smart metering system very soon.

NEA has a total of 3,300,000 users across the country.

“Our priority is to bring smart metering system in use among all customers and make our staffs free from reaching directly to the doorsteps of the customers every month. This system would help to cut power automatically of those customers who did not pay tariff in time,” Ghising said.